My-Kakak.com is LIVE!!!
(my-kakak.com is finally launched).
To all My-Neighbour customers, whether you've used our services or just heard about us, thank you for being part of our journey. Over time, we've grown together with our customers, Kakaks, and My-Neighbour. However, last month, we faced our first manpower bottleneck.
Most of our workers come from challenging backgrounds, crossing seas to be in Malaysia. Cultural differences, financial perspectives, and variations in living conditions and habits are inevitable. Regardless of their accumulated cleaning experience in various fields before joining us, it takes some time (2-3 months) for them to gain experience, understand customer needs and habits, and enhance their own work abilities to reach higher service quality. Hence, we've introduced My-Kakak.com.
My-kakak.com is launched at an affordable price (and the tools set will be included just like in My-Neighbour). It complements the offerings of My-Neighbour. Kakaks, after interviews, job testing, and training, can now be differentiated based on their experience, capabilities, and personal preferences for their work locations. No matter what discounts we offer in the future, My-Kakak promises to provide services beyond the RM25/hr/kakak service level. My-Kakak is a platform that can accommodate more Kakaks, helping us realize the dream of 'everyone can book' faster.
We can offer such competitive prices because, firstly, I don't need to answer to investors (currently, my only capital is my wife). Secondly, centralizing services for our concentrated customer base solves 80% of the transportation cost issue. This significantly improves our profit margin. Thirdly, by understanding customer needs through effective communication, we've greatly increased our efficiency while reducing process costs.
Lastly, I'm grateful for our supportive fans who have been with us through thick and thin, weathering every storm (whether it's Kakaks leaving, mistakes made, or forgetting to reply) ❤️. Though we haven't made a fortune yet, you've allowed us to do our jobs in right perspective. Thank you for allowing my dream to continue...
In fact, I bought this domain a long time ago based on intuition. Today, it's finally in action. Let's go!